CVS Health

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Senior Director Continuous Improvement

at CVS Health

Posted: 11/7/2018
Job Reference #: 888167BR
Keywords: operations

Job Description

Job Title :
Senior Director Continuous Improvement
Job ID :
Location :
RI - Lincoln
Street Address :
11 Blackstone Valley Place
Category :
Omnicare|Process Innovation
Description :
Job Description
The Senior Director, Continuous Improvement will have accountability and oversight for leading the development and implementation of key transformational projects/initiatives for Omnicare. This role will partner with key internal stakeholders to develop and execute on complex project plans to drive productivity and reinforce a culture of Service F1rst.
Key Responsibilities include:
Leads the development of project planning, resource management, and ensures project timelines and budgets are established and adhered to
* Actively identifies operational and program issues, facilitates development of team recommendations and action options, and ensures appropriate escalation to Senior Leadership
* Utilizes continuous improvement tools and methodology to conduct root cause analysis
* Partners with team and department leadership to identify options to de-risk project plans and capitalize on opportunities.
* Leads risk identification and risk mitigating planning
* Ensures project teams follow established standards and standard methodologies
* Manages functional interdependencies and collaborating with the team to identify and resolve project-related issues, and call out issues and risks as necessary
* You lead change management planning and execution for projects. Ensures effective, accurate, and timely communication of project information to meet the needs of identified partners.
* Utilizes negotiation, facilitation, meeting management, and conflict resolution skills to enhance cross-functional team performance.
* Facilitates project post-mortems with all key partners and identify key areas for process improvements
* Manage large, virtual team

Required Qualifications
Required Qualifications
* 5-7 years of successfully running and implementing complex, cross-functional projects
* Proven experience using Six Sigma or other Quality Management tools
* Solid knowledge and demonstrated understanding of tools and methodologies such as A3 Development and Management, Process Flow Mapping, Value Stream Mapping, 5S/Visual Factory, TPM, QCO-SMED, Standard Work, Process Decision-making, Built In Quality, Just In Time, and Kaizen/Continuous Improvement
* Ability to travel 25-30%

Preferred Qualifications
Preferred Qualifications
* Minimum of 7+ years of meaningful experience in Operations, Healthcare, Continuous Improvement or Project / Program Management discipline
* Six Sigma certified
* Excellent communications skills, attention to details and confidence to take 'command and control' of project delivery from initiation through implementation
* Ability to effectively navigate a cross functional organization to get work done
* Proven financial acumen - ability to develop, manage and adhere to project budgets
* Excellent presentation skills, both written and verbal
* Executive presence with an ability to connect with and positively influence senior leaders
* Experience developing and leading through complex change
* Thrives in complex, fast-paced environment
* Proven analytical capabilities and applied knowledge of decision-making
* Ability to forge strong relationships across the enterprise
* Experience managing virtual team

* Bachelor’s Degree in engineering, operations or business or equivalent experience
MBA preferred

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!