CVS Health

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Risk Management Coordinator

at CVS Health

Posted: 12/22/2018
Job Reference #: 911834BR

Job Description

Job Title :
Risk Management Coordinator
Job ID :
Location :
RI - Cumberland
Street Address :
200 Highland Corporate Drive
Category :
Description :
Job Description
The Risk Management Coordinator is directly responsible for the supervision of our general liability claims to include premise, product and auto liability program with a large financial exposure for CVS. This involves the oversight of all liability claims that are handled by our Third Party Claim Administrators (TPA). This position is directly responsible for ensuring adherence to CVS claim handling guidelines, analyzing TPA performance and directing claims handling.

Additional responsibilities of the Risk Management Coordinator include:
* Directly responsible for the oversight of incurred dollars within the TPA’s authority in general liability losses and holding the TPA accountable to reserving philosophies which directly impact the financial strength of CVS.
* Act as the liaison with TPA on various requests for information needed to adjudicate claims to include but not limited to: leases, lease abstracts, product vendor information, service channel records, video, Extra Care Card verification.
* Oversight TPA for compliance with CVS claims handling instructions.
* Processes Customer Relations claim reports and forwards to TPA for handling.
* Sources Quality Assurance team to assist with critical product information required in order for TPA to adjudicate claims.
* Review and re-direct Risk Management Call Line.
* Ensure compliance and accuracy with required TPA

Required Qualifications
* 6+ months of work experience

Preferred Qualifications
* Excellent PC skills, to include experience on Microsoft Office and Outlook.
* Excellent analytical, organizational, written, communication and time management skills.
* Strong customer service skills.
* Proven availability to handle conflicts successfully.
* Ability to maintain work in strict confidence.
* Ability to prioritize work with minimal supervision.
* Familiarity with medical terminology and ability to interpret medical reports.
* Team Player

* High School diploma or GED required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!