CVS Health

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Pharmacy Operations Home Delivery Senior Advisor

at CVS Health

Posted: 11/7/2018
Job Reference #: 894401BR
Keywords: management

Job Description

Job Title :
Pharmacy Operations Home Delivery Senior Advisor
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Pharmacy Operations - Retail
Description :
Job Description
If you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Senior Advisor on the CVS Health Pharmacy Operations Home Delivery team!

In this role, you will focus on driving operational execution around our Retail Pharmacy Home Delivery program. Through strategic and cross-functional partnerships in Operations, Field, Marketing, and external vendors, you will be accountable for the execution of two distinct national Home Delivery programs to 9,600+ stores. Finally, you will have accountability for driving compliance of delivery procedures across all CVS store locations, ensuring the continued optimization of our delivery programs.

To do this, you will be responsible for leading field operations for our Retail Home Delivery programs and implementing additional services and programs to drive growth. You will be engaged across all phases of new process development, with particular emphasis on, Field management and relationship-building, opportunity identification, piloting and implementation, and store-level execution.

As an ideal candidate, you balance strong independent leadership and collaboration skills as well as analytical and communication skills. In addition, you are able to independently interact with and influence a wide range of senior partners and demonstrate a proven track record of delivering results. You engage and inspire the field-level personnel to adopt new services and meet program-specific goals.

Your Key Job Responsibilities will Include:

* Ownership and accountability for field-level execution of existing National Delivery Programs
* Launch of new initiatives utilizing Home Delivery to drive awareness and growth
* Lead and contribute to critical communication development to both field and internal leadership
* Subject Matter Expert (SME) for inclusion of delivery services in a wide variety of enterprise roles
* External vendor management, performance tracking, and validation

Required Qualifications
- 5+ years of increasing responsibility in corporate or operational / field environments

Preferred Qualifications
* MBA or PharmD
* 3+ years of leading cross-functional initiatives with demonstrated organizational skills
* Strong business and field expertise with an ability to provide recommendations for current processes to achieve goals or improve services
* Experience as a retail field leader with a proven track record of driving positive outcomes
* Demonstrates a deep understanding of the retail pharmacy business and healthcare marketplace
* Thinks and acts strategically, is able to lead the diagnosis and implementation of solutions for complex problems
* Impacts and influences senior leadership, peers and colleagues through highly collaborative interpersonal skills and coherent business cases
* Functional knowledge and the ability to work independently with guidance in only the most complex scenarios
* Has a growth mindset and is accountable to deliver exceptional outcomes consistently

- Bachelor’s Degree Required

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking Advice and Counsel

CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!