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Analytics Solution Strategist - Senior Advisor

at CVS Health

Posted: 2/23/2019
Job Reference #: 949469BR
Keywords: management

Job Description

Job Title :
Analytics Solution Strategist - Senior Advisor
Job ID :
Location :
RI - Woonsocket
Street Address :
1 CVS Drive
Category :
Description :
Job Description
As a member of the Retail Data Strategy and Analytics organization you will be responsible for the leadership and coordination of analytic data strategy and analytics efforts in support of our retail pharmacy business. You will be responsible for leading analytic solutions, including advanced modeling, reporting development, and data infrastructure improvements aimed at improving CVS pharmacy’s ability to service our patients and help them on their path to better health. You will collaborate with business partners from pharmacy operations, information technology, product development, supporting vendors, and predictive analytics to develop multiple platforms to monitor and improve the patient experience at CVS pharmacy. Your experience will include translating business needs into analytic questions, and should include experience in pharmacy innovation, pharmacy operations, pharmacy benefits, customer relationship marketing, client operations or service. Using these skills, you will enable a data driven approach to understand the factors that impact the patient experience at CVS pharmacy, leading to improvement in care and decreases in operational cost.

Essential Job Functions:
* Provide overall leadership for build out of the CVS pharmacy retail data lake and creation of new analytic solutions, including oversight and coordination of all solution components within Enterprise Analytics to deliver patient communication opportunities in the retail pharmacy;
* Development of core analytic development processes and workflows to ensure cross-team collaboration and leveraging specialty expertise from across Enterprise Analytics and other internal partners;
* Develop a core understanding of pharmacy product innovation and operations, opportunity generation for patient communication, system requirements, and how issues arise;
* Collaborate with key internal and external stakeholders to gather and analyze their needs; Identify opportunities for process improvements with cross-functional team, including internal stakeholders and external vendors;
* Survey and understand opportunities for improved information access many departments in the organization;
* Manage the interaction between supporting vendors and analytics to develop and leverage new standardized data sets representing client requirements;
* Develop and maintain staffing and analytic work plans for each need;
* Apply creativity in developing analytic solutions based on available data sources, and in representing analytic findings in reports, tools, and other media to support most effective translation and application of internal and external customers;
* Manage complex projects related to a wide variety of financial, utilization, and clinical business needs;
* Design and implement robust analytic and reporting solutions to support the identified needs


Required Qualifications
To be considered for this new opportunity on our Enterprise Data Strategy & Analytics team, please have a minimum of 8 years of relevant experience. Educational background may serve as a substitute for part or all of the length of relevant employment requirement. In addition, you will need to have demonstrated experience in the following:
* Working knowledge of health care industry products/services and operations
* Maintain effective working relationships with a variety of internal and external partners
* Outstanding process and project management skills, including coordinating activities across diverse departments and ensure that contributions across different teams are lined and integrated as part of overall delivery
* Outstanding written and verbal communication skills, including developing and presenting strategic plans and presentations to executive and technical audiences with the goal of obtaining feedback and alignment on project goals and delivery strategies
* Experience in pharmacy operations, account management, customer relationship management (CRM), and/or retail
* Proficiency and understanding in data analysis and management tools, including SAS, SQL, Microstrategy
* Ability to quickly develop knowledge and understanding of new domains and underlying data sources
* Developing innovative analytic approaches leveraging all available internal and external data sources
* Requires exceptional judgment, discretion and confidentiality

Preferred Qualifications
* Advanced understanding in retail pharmacy operations;
* Business Intelligence or Reporting Design experience;
* Familiarity with in-depth statistical methodologies;
* Excellent problem solving skills and ability to construct analytic solutions to business problems;
* Excellent written and oral communication skills, ability to interact with and influence decision-making by non-analytical business audiences.

Bachelor’s degree in Mathematics/Statistics/MIS or related field. MS or MBA preferred

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!