CVS Health

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340B Account Management Senior Manager

at CVS Health

Posted: 10/30/2017
Job Reference #: 989643
Keywords: operations

Job Description

340B Account Management Senior Manager

No. of Positions

Position Summary
As the Senior Manager of 340B Account Management, you will be responsible for the delivery of services to the program’s covered entity partners and administrators. You will engage, understand and communicate unique needs of the 340B team within internal partners and other key operational areas to effectively support the team. You will also be responsible for identifying and driving operational process improvement initiatives for your business unit. Some other key areas of responsibility for you will be:
* Hiring, on boarding, and training to ensure the development of a high performing team 
* Managing team operational processes specific to the 340B retail and specialty programs 
* Resolving issues pertaining to 340B operations (invoicing, inventory, reporting, etc) 
* Leading and developing a team of Account Management Managers responsible for successful delivery of day-to-day operational projects 
* Establishing objectives to maintain and monitor strong relationships between covered entity leadership and assigned 340B administrators for the specialty & retail programs

Your success will be determined by your ability to meet or exceed goals within your aligned business unit regarding overall operational support and service delivery. You will establish and maintain effective working relationships with various internal operational partners to meet client deliverables and ensure understanding of 340B operational changes. You will need to exhibit strong leadership competencies while exercising good judgment and diplomacy.

Req ID

Sourcing Requisition


Business Area
CVS Health

Location - State/City
RI - Woonsocket

Job Category
Account Management, Management


Preferred Qualifications
* 340B specific experience in the specialty and/or retail contract pharmacy environment 
* Proven technical skills to include project management tools and the Microsoft office suite 
* Some PBM system knowledge, to include AS400/RXClaim 
* Strong Leadership skills to lead change, establish positive and enthusiastic environment, support employee career development 
* Competencies in holding self and others accountable, ownership and ability to influence outside of sphere of responsibility * Ability to build and maintain outstanding interpersonal relationships to enhance customer service in order to achieve business objectives 
* Ability to lead multiple, concurrent projects with previous project management experience 
* Demonstrated advanced level problem-solving and analytical skills 
* Proven history of high client satisfaction

Job Type (Expected Hours Category)
Full Time

Location code

Requisition Template

* Bachelor's degree is required; An equivalent combination of education and work experience may substitute


Clinical Licensure Required

Zip Code

Required Qualifications
* 8+ years of relevant work experience, with at least 3 years in Account Management 
* 3+ years of previous people management experience, combination of experience and training may substitute

Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units - MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.

CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance to apply for this job, please contact us by clicking AA EEO CVS Health

For inquiries related to the application process or technical issues please contact the Kenexa Helpdesk at 1-855-338-5609. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352. Please note that we only accept resumes via our corporate website:

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!